La Pavoni Diamante 2 Group Volumetric Espresso Machine | DIA 2V-B

Description

La Pavoni Diamante 2 Group Volumetric Espresso Machine | DIA 2V-B

Introducing the La Pavoni Diamante 2 Group Volumetric Espresso Machine, a top-of-the-line professional espresso machine crafted in Italy. This model blends the timeless elegance of classic Italian design with modern technological advancements, making it a standout choice for high-end coffee shops and restaurants.

Features

Advanced Volumetric Dosing: The semi-automatic volumetric dosing system offers precise control over coffee volume, allowing for consistent, high-quality espresso shots every time.

Elegant Design: Hand-crafted from polished stainless steel, the Diamante series features contoured panels that reflect light beautifully, available in striking ruby red or sapphire blue accents.

Dual Group Configuration: The 2-group setup is ideal for busy environments, ensuring efficiency and high capacity.

High Capacity Boiler: Equipped with a 14-liter boiler, this machine ensures ample steam and hot water supply during peak hours.

Convenience and Control: Includes a 4-cup selection keypad, two pivoting steam wands, a hot water tap, and pressure gauges. The visible sight glass and auto-fill system add to the machine's ease of use and reliability.

Energy Efficiency: Features a 2-position power switch for operating at 3/4 or full power, optimizing energy consumption.

Additional Accessories: Comes with an extra portafilter handle, a warming tray, and raised feet for added functionality.

Water Softener Included: Ensures the longevity of the machine and maintains the quality of the coffee.

Specifications

• Semi-Auto Volumetric Dosing
• 2 or 3 group configurations
• Ruby Red or Sapphire Blue
• 4 cup selection keypad
• 2 pivoting steam wands
• 1 hot water tap
• 2 position power switch
• (operates on 3/4 or full power)
• Pressure gauges
• Visible sight glass
• Auto-fill system
• Extra portafilter handle
• Warming Tray
• Raised feet
• Water softener included

Power: 230V / 4370W

Dimensions: W36" x D25" x H26"

Special Order: This is a special order item with a delivery time of 4-6 weeks.

2 Group: 14 liter boiler
230V / 4370W
W36 X D25 X H26
Made in Italy
SPECIAL ORDER ITEM REQUIRING 4-6 WEEK DELIVERY

The La Pavoni Diamante 2 Group Volumetric Espresso Machine is a perfect blend of style and performance, embodying the essence of Italian craftsmanship. It’s designed for those who demand the best in their coffee equipment.

All Commercial Machine sales are final

Warranty

• Duration: 1-year warranty on parts and labor.
• Coverage: Defects in material or workmanship.
• Conditions: Under normal and proper use and maintenance.
• Installation: Must be done by a certified technician.
• Water Filter: Mandatory for warranty validity in professional units.
• Proof: Keep the invoice with the serial number for claims.

Product Manual

La Pavoni Diamante 2 Group Product Sheet

La Pavoni Diamante 2 Group User Manual

La Pavoni Diamante 2 Group Spare Parts

All Commercial Machine sales are final and are Not Returnable!

SPECIAL ORDER ITEM REQUIRING 4-6 WEEK DELIVERY

Shipping & Returns

Please note for commercial espresso machines there are no returns.

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

• Once requested, our customer support team will respond within 24 hours
• If acceptable, arrangements will be made to pick up the product
• The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
• The customer will receive a refund minus the restocking fee
• The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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