Sharper Image Relieve 3D Massage Chair

• 3D massage mechanism for deeper tissue relief
• L-shaped track for maximum coverage
• 20 Auto programs - find your perfect session
• Kneading calf and Reflexology rollers in the soles of the feet
• iOS/Android App 
• Built in premium Bluetooth sound system

5 INTENSITIES OF 3D MASSAGE

This advanced massage chair features a state of the art 3- Dimensional massage mechanism with 5 levels of deep tissue massage. Moving side to side, up & down and in and out, the mechanism mimics the hands of a professional masseuse

20 AUTO PROGRAMS

Choose the auto program that fits your mood — Energize, Soothe, Sports relief, Zero G are just a few of the programs available for energizing and relaxing day or night

TRUE ZERO GRAVITY RECLINE

One touch Zero Gravity mode. Developed by NASA, true zero gravity recline means that your calves and feet are elevated above your heart promoting circulation, putting less stress on your heart and decompressing your spine

BUILT-IN LUMBAR & CALF HEATING

Add gentle warming to your massage session to loosen muscles in lower back and calves for an enhanced massage

L-TRACK

L-Shaped Track allows the massage robot to travel from the top of your back, down your spine and all the way to your glutes, for a more complete full body massage

PREMIUM BLUETOOTH WIRELESS SOUND

Use any Bluetooth device, like your phone, to stream your favorite music through the premium Bluetooth sound system.

CUSTOMIZED MASSAGE

Create your own massage sequence by selecting back massage techniques plus desired airbag zones and intensities. Add heat and music for a session all your own

APP-ENABLED CONTROLS

Download the Relieve 3D App for iOS or Android and control the chair right from your phone

QUICK ACCESS PANEL

Easy-access control panel to control your favorite massage programs and music without picking up the remote

REMOTE HOLDER

Store away the remote control with the gravity-defying virtual pocket

Additional Features

Air Massage

• Arms & hands
• Legs & feet

Brochure

Download Sharper Image Relieve 3D Massage Chair Brochure

Owners Manual

Download Sharper Image Relieve 3D Massage Chair Manual

Quick Start Guide

Download Sharper Image Relieve 3D Massage Chair Quick Start Guide

Assembly Guide

Download Sharper Image Relieve 3D Massage Chair Assembly Guide

3 YEAR U.S. RESIDENTIAL LIMITED WARRANTY

• Unlimited USA-based customer & technical support
• 3 Year structural framework warranty
• No-cost replacement on covered parts for 2 years
• Covered labor (in-home, if necessary) for 1 year

LIMITED WARRANTY

Sharper Image Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.

WARRANTY PERIOD

For In-Home service, Sharper Image will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Sharper Image may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Sharper Image is no longer responsible for making repairs under the warranty coverage. Any repairs needed during the 2 year parts warranty coverage, Sharper Image will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Sharper Image, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Sharper Image-authorized field service personnel to maintain warranty coverage.

Any repairs needed during the 2 year parts warranty coverage, Sharper Image will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Sharper Image, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Sharper Image-authorized field service personnel to maintain warranty coverage.

WARRANTY LIMITATIONS AND EXCLUSIONS

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; damage created by pets, animals or insects; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate a Sharper Image Warranty claim, simply call Sharper Image Limited Warranty Service at 888-894-9150. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to the United States of America.

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

• Once requested, our customer support team will respond within 24 hours
• If acceptable, arrangements will be made to pick up the product
• The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
• The customer will receive a refund minus the restocking fee
• The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

Sharper Image  offers consumers an engaging way to find the latest home electronics, air purifiers and other lifestyle products. Designed to be the ultimate shopping experience, our web site is both state of the art and easy to use, with informative video clips, customer product ratings and reviews, convenient order tracking and access to real-time, toll-free customer support. SharperImage.com continues the tradition of fun, innovation and excitement that Sharper Image originated in 1977. Relaunched in 2010, Sharper Image and catalog are operated by Camelot Venture Group, under license. Please continue to visit our site and follow us on social media for the newest products, trends and special offers.