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Whynter 11,000 BTU (5,900 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Activated Carbon Filter, up to 350 sq ft in White | ARC-110WD

by Whynter

Save 17% Save 17%
Original price $790.80
Original price $790.80 - Original price $790.80
Original price $790.80
Current price $659.00
$659.00 - $659.00
Current price $659.00

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Description

Whynter 11,000 BTU (5,900 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Activated Carbon Filter, up to 350 sq ft in White

Achieve efficient cooling with the Whynter ARC-110WD 11,000 BTU (5,900 BTU SACC) Dual Hose Portable Air Conditioner. Designed for spaces up to 350 sq. ft., it seamlessly transitions between air conditioning, dehumidifying, and fan functions for comprehensive comfort. The Activated Carbon filter ensures fresh, clean air quality while the dual hose system provides optimized cooling performance. The sleek white design fits any space, delivering reliable, high-efficiency climate control solutions. Trust Whynter for versatile, portable air conditioning tailored to your needs.

Features and Specifications

● White color
● 11,000 BTU Cooling
● ECO- FRIENDLY CFC free GREEN R32 refrigerant
● Lead free RoHS compliant components
● Self evaporating design exhausts most or all condensate automatically in most environments
● Four operational modes: Air conditioner, Fan, Dehumidifier, Automatic mode
● Digital and remote control
● LCDI (Leakage-Current Detection and Interruption) plug
● Dehumidifying Capacity: 81 Pts / day
● Designed to provide quiet and efficient cooling to any room, with no permanent installation
● 4 fan speeds
● Carbon air filter and washable pre-filter
● Full thermostatic control (61°F – 89°F)
● Casters for easy mobility
● 24 hour programmable timer
● Noise level (dBA): <51 low/ <56 high
● Auto restart after power outage
● Storage cover bag with pocket
● Extendable exhaust hose (up to 60″)
● Upgraded Plastic window kit included
● Large Exhaust Hose: 5.9″ diameter
● Large Hose Connector: 5.9″ diameter with 5.0″ diameter reducer
● Small Intake Hose: 5.0″ diameter
● Small Hose Connector: 5.0″ diameter
● Fixture and Window Kit: 5.0″ diameter
● Window Kit: 6.5″ W x 20″ (min)/ 46″ (max) L
● Refrigerant: R-410A
● Air Flow (at high speed): 300 m3/h / 177 CFM
● Maximum power consumption: 1040 W / 9.5 A
● Power supply: 115 V / 60Hz / 1 Phase
● Unit dimensions: 17.3” W x 15.4“ D x 30.5” H
● Package dimensions: 18.7” W x 19.5” D x 35” H
● Net weight: 62 lbs
● Gross weight: 70 lbs
● UL listed
● UPC 850956003187

Additional Information
SACC BTU

5,900 BTU

Color

White

Coverage Sq. Ft.

350 sq. ft

Dehumidifying Capacity

81 pints/ day

Exhaust Hose Length

Max. 60"

Window Kit Length

6.5" W x 20" (min)/ 46" (max) L

Fan Speed

4 speed

Filter Type

Carbon air filter and washable pre-filter

Heat Mode

No

Hose System

Dual Hose

Louver Type

Fixed

Maximum Power Consumption

1000W/ 9.2A

Noise level (dBA)

<51 low/ <56 high

Pump Feature

No

Refrigerant

R-410A

Replacement Filter

"Carbon: ARC-CF-110WD"

Replacement Hose

"small hose: ARC-EH-TYPE-S large hose: ARC-EH-TYPE-L"

Replacement Window Kit

ARC-WK-DUALN

Storage Bag

Yes

Temperature Range

61°F – 89°F

Upper Gravity Drain Port

Yes

Unit Dimensions

17.3" W x 15.4" D x 30.5" H

Warranty

This unit comes with one year limited warranty

WHYNTER products are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support Team with the serial number and proof of purchase to make a warranty claim. A Return Authorization Number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization Number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Whynter Portable Air Conditioner Warranty:

ONE YEAR LIMITED WARRANTY & THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER portable air conditioners are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of purchase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioners is warranted for an additional two years after the one year limited warranty expires from the date of purchase.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Product Manuals & Guides

User Manual
Energy Guide

Shipping & Returns

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

  • Once requested, our customer support team will respond within 24 hours
  • If acceptable, arrangements will be made to pick up the product
  • The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
  • The customer will receive a refund minus the restocking fee
  • The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

About WHYNTER

Whynter, founded in 2006, specializes in high-quality, efficient specialty home appliances designed for consumer convenience and comfort. With over 15 years of experience, we prioritize portability and quality, aiming to enhance everyday living. Our products are crafted to fit seamlessly into any space, indoors or outdoors, combining form and function. We offer modern, affordable solutions that cater to diverse consumer needs, ensuring satisfaction and innovation in every purchase.

Customer Reviews

Based on 10 reviews
80%
(8)
20%
(2)
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0%
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J
JT9545
Perfect size for bedroom

Cools a 10x20 bedroom perfectly. At 90 degrees outside I can easily cool bedroom down to 72 within 45 mins. Not too loud. Great design and would recommend to friends/family. I had a minor issue in the beginning but Mariella with Whynter helped me right away.

H
Helen7
Fantastic Portable AC combo unit

This is a work horse of an AC. I love it and how easy it is to use.

W
Wordsmith52
Highly Recommended

I bought this unit through Home Depot and it is everything advertised. Although I have had it only a short period of time, it appears to be a very sturdy and durable machine. I set it up to cool the upstairs bedroom in my residence and it has exceeded expectations in the humid Central Florida heat. Easy installation and operating instructions. Nice features and simple operation, especially for a senior citizen.

A
AaronC
works well well, remote is junk

I bought this unit a year ago and it has worked like a champion. I literally have zero complaints with its function or its settings its perfect for what I needed. But the cheap little remote that controls everything is a different story. Initially it had a nice little led screen that lit up and showed you what it was doing. By the end of last summer it just had a little lcd screen that lit up. It no longer showed anything on the display, so you can't tell what mode you're in or anything. You can pretty much tell the fan mode by volume and the actual mode by looking at the unit, but for me the most important mode is the thermostat that I set when I go to sleep. Without being able to see the display you just kinda set a temperature blindly and hope it works. I've tried changing batteries and then even went and bought special high discharge batteries to see if that would fix it, but it appears to be a problem with the remote not the batteries.

W
Windup
Works well, but has design flaws

First, let me say this does a good job for its main function, I.e.; cooling a fairly large area. We have it set up in a dining room that has large doorways leading to kitchen, living room and family room, and with ceiling fans helping to circulate the air, it definitely helps cool off the first floor. That’s the pro. Here are the cons:

1) technically it is portable, but only insofar as you can roll it from room to room. Forget being able to take it up and down stairs. It’s quite large and bulky, and weighs more than the average person can carry alone. Additionally, you have to be able to place giant vent tubing in a window, so you need a combination of window that opens to accommodate vent panel, a grounded outlet near the window, and a clear space for the cold air to circulate.

2) venting is awkward. There are two vents (air intake and exhaust), each one extends about 6 feet. While they are flexible, they have limitations and add to the bulk of the unit. Also, even though they are supposed to thread onto the end pieces that attach to the unit, they tend to pop off if you move it around or adjust the tubing.

3) window plate that attaches to vents lacks flexibility. The unit comes with a rectangular sturdy plastic frame that you place in the window for ventilation. There is also a smaller plastic piece that slides into the frame to adjust the width to fit different window sizes. Except it’s not long enough to accommodate wider windows, and to adjust for narrower windows it has to be cut down with a saw. If you cut it down, you’re screwed if you want to move the unit to a wider window. And if you have a window that slides horizontally or a crank out style, foggedaboutit. The window plate should have come with the type of flexible accordion panels that most a/c units have. As it stands, we’ve had to jury-rig the opening using duct tape and cardboard.

4) control panel: you get a nifty little remote control with digital readout to adjust your settings, which works great! But don’t lose it, because the unit itself only has a power switch and button to turn off the bright blue lights that burn into your dreams while you sleep unless you turn them off.

5) moisture collection drain valve: according to the manual, the unit isn’t really designed to use in high humidity environments. What?? Didn’t find that out until the unit shut down and we read that the moisture collection pan was full. Ok, Only one problem: the drain plug is only about an inch above the base of the unit, so finding something that can catch the water and fits under the plug is a challenge. Or you can attach a hose…

To sum up: the unit works well and cools a fairly large area, but for the cost, hassle and bulkiness of attacking vents, you could probably buy two window units that work just as well and take less time to install.

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Whynter 11,000 BTU (5,900 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Activated Carbon Filter, up to 350 sq ft in White

Achieve efficient cooling with the Whynter ARC-110WD 11,000 BTU (5,900 BTU SACC) Dual Hose Portable Air Conditioner. Designed for spaces up to 350 sq. ft., it seamlessly transitions between air conditioning, dehumidifying, and fan functions for comprehensive comfort. The Activated Carbon filter ensures fresh, clean air quality while the dual hose system provides optimized cooling performance. The sleek white design fits any space, delivering reliable, high-efficiency climate control solutions. Trust Whynter for versatile, portable air conditioning tailored to your needs.

● White color
● 11,000 BTU Cooling
● ECO- FRIENDLY CFC free GREEN R32 refrigerant
● Lead free RoHS compliant components
● Self evaporating design exhausts most or all condensate automatically in most environments
● Four operational modes: Air conditioner, Fan, Dehumidifier, Automatic mode
● Digital and remote control
● LCDI (Leakage-Current Detection and Interruption) plug
● Dehumidifying Capacity: 81 Pts / day
● Designed to provide quiet and efficient cooling to any room, with no permanent installation
● 4 fan speeds
● Carbon air filter and washable pre-filter
● Full thermostatic control (61°F – 89°F)
● Casters for easy mobility
● 24 hour programmable timer
● Noise level (dBA): <51 low/ <56 high
● Auto restart after power outage
● Storage cover bag with pocket
● Extendable exhaust hose (up to 60″)
● Upgraded Plastic window kit included
● Large Exhaust Hose: 5.9″ diameter
● Large Hose Connector: 5.9″ diameter with 5.0″ diameter reducer
● Small Intake Hose: 5.0″ diameter
● Small Hose Connector: 5.0″ diameter
● Fixture and Window Kit: 5.0″ diameter
● Window Kit: 6.5″ W x 20″ (min)/ 46″ (max) L
● Refrigerant: R-410A
● Air Flow (at high speed): 300 m3/h / 177 CFM
● Maximum power consumption: 1040 W / 9.5 A
● Power supply: 115 V / 60Hz / 1 Phase
● Unit dimensions: 17.3” W x 15.4“ D x 30.5” H
● Package dimensions: 18.7” W x 19.5” D x 35” H
● Net weight: 62 lbs
● Gross weight: 70 lbs
● UL listed
● UPC 850956003187

SACC BTU

5,900 BTU

Color

White

Coverage Sq. Ft.

350 sq. ft

Dehumidifying Capacity

81 pints/ day

Exhaust Hose Length

Max. 60"

Window Kit Length

6.5" W x 20" (min)/ 46" (max) L

Fan Speed

4 speed

Filter Type

Carbon air filter and washable pre-filter

Heat Mode

No

Hose System

Dual Hose

Louver Type

Fixed

Maximum Power Consumption

1000W/ 9.2A

Noise level (dBA)

<51 low/ <56 high

Pump Feature

No

Refrigerant

R-410A

Replacement Filter

"Carbon: ARC-CF-110WD"

Replacement Hose

"small hose: ARC-EH-TYPE-S large hose: ARC-EH-TYPE-L"

Replacement Window Kit

ARC-WK-DUALN

Storage Bag

Yes

Temperature Range

61°F – 89°F

Upper Gravity Drain Port

Yes

Unit Dimensions

17.3" W x 15.4" D x 30.5" H

This unit comes with one year limited warranty

WHYNTER products are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support Team with the serial number and proof of purchase to make a warranty claim. A Return Authorization Number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization Number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Whynter Portable Air Conditioner Warranty:

ONE YEAR LIMITED WARRANTY & THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER portable air conditioners are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of purchase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioners is warranted for an additional two years after the one year limited warranty expires from the date of purchase.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

  • Once requested, our customer support team will respond within 24 hours
  • If acceptable, arrangements will be made to pick up the product
  • The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
  • The customer will receive a refund minus the restocking fee
  • The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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Whynter, founded in 2006, specializes in high-quality, efficient specialty home appliances designed for consumer convenience and comfort. With over 15 years of experience, we prioritize portability and quality, aiming to enhance everyday living. Our products are crafted to fit seamlessly into any space, indoors or outdoors, combining form and function. We offer modern, affordable solutions that cater to diverse consumer needs, ensuring satisfaction and innovation in every purchase.