Whynter 12,000 BTU (10,000 BTU SACC) NEX Inverter Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Smart Wi-Fi, Up to 500 sq ft in White | ARC-1030WN

Description

Whynter 12,000 BTU (10,000 BTU SACC) NEX Inverter Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Smart Wi-Fi, Up to 500 sq ft in White

Elevate your home climate control with the Whynter ARC-1030WN 12,000 BTU (10,000 BTU SACC) NEX Inverter Dual Hose Portable Air Conditioner. This advanced unit integrates air conditioning, dehumidifying, and fan functionalities to effectively cool spaces up to 500 sq ft. Equipped with smart Wi-Fi technology, it allows you to adjust settings remotely for ultimate convenience. The sleek white design fits seamlessly into any décor, offering efficient and powerful cooling while maintaining a quiet operation. Trust Whynter to keep your environment comfortably cool with cutting-edge technology and stylish design.

We are proud to be introducing the next generation of inverter technology to our NEX line of portable air conditioners and can guarantee that it will make a noticeable difference in the efficiency and effectiveness of your unit. Currently, this technology has only been used in high-efficiency ductless mini-split air conditioners. However, you will now be able to see the benefits first-hand. The variable-speed system allows the compressor to optimize efficiency and power consumption while continuing to maintain a specified output.

Below are the advantages you’d experience with our 12,000 BTU portable air conditioner:

• Estimated 40% – 50% in energy savings
• 2 times quicker to achieve the desired temperature
• Quieter operation
• Minimized temperature fluctuations
• No voltage peaks from the compressor

Enjoy maximum results with no air or heat leakage thanks to our innovative two-in-one hose design. Our cooling system exhausts hot air so that your indoor space can reach an independently balanced temperature. This allows the room to be cooled down quickly and effectively.

The noise level is as low as 42dB(A) at low fan speed.

Smart Wi-Fi and voice controls allow you to operate your portable AC unit from anywhere with the NetHome Plus app for Android and iOS. Make sure your home is at the perfect temperature when you arrive so you are always comfortable. You can also use Amazon Alexa or Google Home voice assistants to operate the air conditioner.

The fully automatic 80-degree vent optimizes the air distribution in the room for 52% better coverage.

Our patented self-evaporative technology frees you from needing to drain your unit in most environments. If you do need to drain your unit because of a more humid climate or other reasons, the included gravity drain hose provides continuous and easy drainage. In addition, the display includes notifications to remind you to change the filter or empty the tank when it’s full. These features take the guesswork out of maintaining your unit.

Move your 12,000 BTU portable air conditioner anywhere with the 4-wheel design and handles. The portable AC with Wi-Fi is easy to set up in most vertical or horizontal windows with the convenient snap-together window kit that is included with every unit.

Features and Specifications

● White color
● Cooling: 12,000 BTU (ASHRAE) / 10,000 BTU (SACC)
● Dehumidifying Capacity: 82 pints
● Refrigerant: R32
● Patented auto drain function fully exhausts all condensate automatically in most environments
● Advanced Inverter technology achieves 20% more cooling capacity and over 40% energy saving
● Optimize air distribution with a fully automatic 80-degree flexible airflow louver
● Operational modes: Auto, Cool, Fan, Dry
● Digital display and remote control
● Smart Control (WiFi-enabled & Voice-connected)
● Control from anywhere using the NetHome Plus app through Wi-Fi
● Voice control works with Amazon Alexa or Google Home voice assistant
● Intelligent features such as the 24-hour Timer, Sleep Curve, Self-Diagnosis, Express Run Settings, and Schedules
● Innovative Hose-in-hose” design with a sealed bottom structure ensures no heat leakage
● LCDI (Leakage-Current Detection and Interruption) plug
● Upper and lower drain ports for continuous operation
● Drain Methods: Continuous Gravity and Manual
● Designed to provide quiet and efficient cooling to any room, with no permanent installation
● Fan Speed: Continuous | Auto | Low |Medium | High
● Washable air filter
● Full thermostatic control (60°F – 86°F)
● Casters for easy mobility
● 24 hour programmable timer
● Noise level (low/medium/high speed fan speed): <42.5 dB low / 49.5 dB medium / 53.5 dB high
● Auto restart after power outage
● Intake and Exhaust (Hose-in-hose): 12″ W x 7.25″ D with length up to 47″
● Window Kit : Length up to 49”
● Air Flow (low/medium/high speed): 384 m3h, 225 CFM / 415 m3h, 244 CFM / 661 m3h, 388 CFM
● Maximum cooling power consumption: 1266W / 11.8A
● CEER: 12.3
● Power supply: 115 V / 60Hz / 1 Phase
● Unit dimensions: 19.5” W x 16.7” D x 32.5” H
● Packaging dimensions: 21” W x 22” D x 35” H
● Net weight: 73 lbs
● Gross weight: 85 lbs
● UL listed
● UPC 850014459161

Additional Information

Warranty

This unit comes with one year limited warranty

WHYNTER products are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support Team with the serial number and proof of purchase to make a warranty claim. A Return Authorization Number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization Number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

• Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
• Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
• Use in commercial or industrial applications.
• Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
• Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
• Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
• Products sold AS IS or from an unauthorized reseller.
• Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Whynter Portable Air Conditioner Warranty:

ONE YEAR LIMITED WARRANTY & THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER portable air conditioners are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of purchase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioners is warranted for an additional two years after the one year limited warranty expires from the date of purchase.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

• Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
• Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
• Use in commercial or industrial applications.
• Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
• Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
• Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
• Products sold AS IS or from an unauthorized reseller.
• Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Product Manuals & Guides

User Manual (English)
User Manual (Spanish)
WIFI Instruction Manual
Troubleshooting

Shipping & Returns

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

• Once requested, our customer support team will respond within 24 hours
• If acceptable, arrangements will be made to pick up the product
• The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
• The customer will receive a refund minus the restocking fee
• The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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About WHYNTER

Whynter, founded in 2006, specializes in high-quality, efficient specialty home appliances designed for consumer convenience and comfort. With over 15 years of experience, we prioritize portability and quality, aiming to enhance everyday living. Our products are crafted to fit seamlessly into any space, indoors or outdoors, combining form and function. We offer modern, affordable solutions that cater to diverse consumer needs, ensuring satisfaction and innovation in every purchase.