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Whynter 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Heater, Dehumidifier, and Fan with Activated Carbon Filter plus Storage bag, up to 500 sq ft in Platinum/Black | ARC-14SH

by Whynter

Save 17% Save 17%
Original price $994.80
Original price $994.80 - Original price $994.80
Original price $994.80
Current price $829.00
$829.00 - $829.00
Current price $829.00

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Description

Whynter 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Heater, Dehumidifier, and Fan with Activated Carbon Filter plus Storage bag, up to 500 sq ft in Platinum/Black

Enjoy versatile and efficient climate control with the Award Winning Whynter ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Portable Air Conditioner and Heater. This powerful unit cools, heats, dehumidifies, and functions as a fan, delivering comprehensive comfort in spaces up to 500 sq. ft. Equipped with an Activated Carbon filter and washable pre-filter, it ensures clean air quality, while the sleek platinum/black design enhances any space. Highly ranked by sources like Good Housekeeping, Business Insider, and GearLab.com, the ARC-14SH is your solution for comprehensive climate control. Choose Whynter trusted in the cooling industry since 2006 for reliable, high-efficiency portable air conditioning, heating, and year-round climate control.

Features and Specifications

 ● Two tone design exterior- Platinum and Black
● 14,000 BTU Cooling (ASHRAE-128 Standard)/ 9,200 BTU Cooling (DOE 2017 Standard)
● 13,000 BTU Heating (ASHRAE-128 Standard)
● Dual hose operation
● ECO-FRIENDLY CFC free GREEN R-32 refrigerant
● Lead free RoHS compliant components
● Patented auto drain function fully exhausts all condensate automatically in most environments in cooling and dehumidifying modes
● Four operational modes: Air conditioner, fan, dehumidifier or heat
● Digital and remote control
● LCDI (Leakage-Current Detection and Interruption) plug
● Dehumidifying Capacity: 71 Pts / day
● Designed to provide quiet and efficient cooling to any room, with no permanent installation
● 3 fan speeds
● Activated carbon air filter and washable pre-filter
● Cooling thermostatic control (61°F – 89°F)
● Heating thermostatic control in ambient conditions above 45° F (61°F – 77°F)
● Casters for easy mobility
● 24 hour programmable timer
● Noise level (dBA): <51 low/ <56 high
● Auto restart after power outage
● Storage cover bag with pocket
● Extendable exhaust hose (up to 60″)
● Upgraded Plastic window kit included
● Exhaust/ Intake Hose: 5.9″ diameter
● Hose Connectors: 5.9″ diameter with 5.0″ diameter reducer
● Fixture and Window Kit: 5.0″ diameter
● Window Kit: 6.5″ W x 20″ (min)/ 46″ (max) L
● Refrigerant: R-32
● Air Flow (at high speed): 430 m3/h / 253 CFM
● Maximum power consumption in cooling : 1300 W  / 11.6 A
● Maximum power consumption in heating : 1000 W / 11.6 A
● Power supply: 115 V / 60Hz / 1 Phase
● Unit dimensions: 16″ W x 19″ D x 35.5″ H
● Package dimensions: 21″ W x 19″ D x 46″ H
● Net weight: 85 lbs
● Gross weight: 100 lbs
● UL listed
● UPC 891207001705

Additional Information
ASHRAE BTU

Cooling: 14,000 BTU Heating: 13,000 BTU

SACC BTU

9,200 BTU

Coverage Sq. Ft.

500 sq. ft.

Color

Black, Platinum

Dehumidifying Capacity

71 pints/ day

Exhaust Hose Length

Max. 60"

Window Kit Length

6.5" W x 20" (min)/ 46" (max) L

Fan Speed

3 speed

Filter Type

Carbon air filter and washable pre-filter (compatible with 3M filter)

Heat Mode

Yes

Maximum Power Consumption

1000 Watts / 11.6 Amps Heating, 1300 Watts / 11.6 Amps Cooling

Noise level (dBA)

<51 low/ <56 high

Pump Feature

No

Refrigerant

R-32

Replacement Filter

Carbon: ARC-CF-14S 3M Antimicrobial: ARC-FIL-3M

Replacement Hose

ARC-EH-TYPE-L

Replacement Window Kit

ARC-WK-DUALN

Storage Bag

Yes

Temperature Range

Cooling: 61°F – 89°F, Heating 61°F – 77°F

Upper Gravity Drain Port

No

Awards and Reviews

Tech Gear Lab : Great for Large Rooms
The Best Portable Air Conditioners According to Best Reviews

Warranty

This unit comes with one year limited warranty

WHYNTER products are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support Team with the serial number and proof of purchase to make a warranty claim. A Return Authorization Number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization Number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Whynter Portable Air Conditioner Warranty:

ONE YEAR LIMITED WARRANTY & THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER portable air conditioners are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of purchase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioners is warranted for an additional two years after the one year limited warranty expires from the date of purchase.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Product Manuals & Guides

User Manual (English)
User Manual (Spanish)
Energy Guide


Installation Guide

Shipping & Returns

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

  • Once requested, our customer support team will respond within 24 hours
  • If acceptable, arrangements will be made to pick up the product
  • The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
  • The customer will receive a refund minus the restocking fee
  • The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

About WHYNTER

Whynter, founded in 2006, specializes in high-quality, efficient specialty home appliances designed for consumer convenience and comfort. With over 15 years of experience, we prioritize portability and quality, aiming to enhance everyday living. Our products are crafted to fit seamlessly into any space, indoors or outdoors, combining form and function. We offer modern, affordable solutions that cater to diverse consumer needs, ensuring satisfaction and innovation in every purchase.

Customer Reviews

Based on 14 reviews
86%
(12)
14%
(2)
0%
(0)
0%
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0%
(0)
R
Ruby
Works great!

I'm so happy to own this Whynter portable A/C. I've been using it going on four summers now. Even though I live at the beach some weeks during the summer can really heat up my condo. It was easy to set up, easy to move around, easy to put away for winter and does a great job keeping me and my dogs cool on those 80-90° days.
This is perfect for my needs. It's not too loud either.

F
Faith
Great as AC, Not as heat source due to drain issue

This baby kept my sweltering Pacific NW cottage comfy in the peak days of summer. Now that it's cooling, I'm starting to use it for heat. But it shuts off in LESS THAN 2 HOURS b/c it needs to be drained. The auto-drain feature doesn't work in heat mode. And there are no instructions on how to rig up a permanent drain line - I'm not even sure it's a possibility without a pump. The until only needed to drain 1x in the whole summer though.

The model is marketed as multi-functional but it's only usable as a heater and dehumidifier in the narrowest of circumstances without facing drain issues -- and that's what upsets me. I did hours of research and bought what I thought was the best product out there, and it's only the best product if you live in a specific climate (dry) and are using a portion of its features -- and you wouldn't need a dehumidifier if that was your climate.

Do better Whynter.

G
Gerry in Pa
Excellent Unit

We use this unit to cool the house in the summer and heat the house when temperatures are 45° or so. I’m surprised how well it heats our family room and kitchen area. We like the product so much we bought a second a few months later.

I modified the window unit because our windows are so large. Notice I added a stand so that the water can drain into a bucket.

My only complaint is that is a bit challenging to install the flexible vent pipes.

P
Peach R
Is good but has it's quarks.

Cools a 1400 sq ft area well but has pros and cons.

Pros

Cools the room down quickly.
Quieter btu's than other air conditioners. It sounds no louder than a box fan half the time. Noise canceling head phones block it out just fine.
Works great on those sweltering 90+ degree days.
Higher performance than other models on the market.

Cons

Air vent is top and directs airflow up not in direction you want.

Hoses are difficult to connect and difficult to un-connect. If you don't do it just right they break. Once they're on, they're difficult to remove because the second hose restricts the room you have to release it. I gave up and just left them connected.

Board is designed for a window that slides up and down. If you use it in slide left to right window you'll need to modify it. The company does not sell extension pieces to get the length you need. You're best bet is to go to a hardware store and buy a board and cut to size. The plastic material the board clicks into is rather weak. I don't use it and just cut two round holes into wood and that works just fine.

Drainage hole at very bottom with no easy way to drain it. Mine came with no drip try and the number one complaint about the reviews is there's no easy way to drain this thing. If you make a drip pipe for this thing, the bucket can't be more than 3" off the ground or it's too tall for it. That barely lasts an hr and I wouldn't risk it. Yes the drainage hole will over flow and leak on the surface if it is full and the owner fails to drain it on a regular basis.

I would not advise to leave this thing running unless you're home to watch it. I've seen too many reviewers complain about how their device over flowed and caused damage to their home when they went to work or out for an afternoon outing.

Could use some grab slots to lift the thing. There are no handles or groves in the device to be able to lift it easily. These things are heavy and I would not advise moving it once you get it to the level on your home that you want it in. I used grip gloves to move it and the slick plastic made it difficult to grab onto.

Not all of them come with a remote or drip try. Mine came with neither.

R
Rare
Just Amazing!

After One Week Of Use

Pros:
This ARC-14SH is Portable Furnace!!
Most ceramic heaters and I have top name brands are 1500 Watts and I know it say this heater is 1300 watts and only goes as high as 77 degrees but what they do not tell you is that the fan blows at least 5 times or more powerful then the most powerful ceramic heater out there!! Using real Central like heat!
The air condition is so powerful it feels like Central Air!

Cons:
An Air Conditioner / Heater of this magnitude should have a more pronounced LED screen it is too little for older eyes and older eyes are most likely to purchase this unit. (Furnace).

Remote - the remote is an LCD but it needs a back light and it also needs Wi Fi for what this unit is totally about, Should had just used an app so the remote could be used from your cellular phone. (long story short!)

The Air Conditioner Tubes are so big it can not sit close up under a window if that is what you are thinking your when getting it, Your are in for a real awakening the closest I could get this beast is 3 feet away from the window

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Whynter 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Heater, Dehumidifier, and Fan with Activated Carbon Filter plus Storage bag, up to 500 sq ft in Platinum/Black

Enjoy versatile and efficient climate control with the Award Winning Whynter ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Portable Air Conditioner and Heater. This powerful unit cools, heats, dehumidifies, and functions as a fan, delivering comprehensive comfort in spaces up to 500 sq. ft. Equipped with an Activated Carbon filter and washable pre-filter, it ensures clean air quality, while the sleek platinum/black design enhances any space. Highly ranked by sources like Good Housekeeping, Business Insider, and GearLab.com, the ARC-14SH is your solution for comprehensive climate control. Choose Whynter trusted in the cooling industry since 2006 for reliable, high-efficiency portable air conditioning, heating, and year-round climate control.

 ● Two tone design exterior- Platinum and Black
● 14,000 BTU Cooling (ASHRAE-128 Standard)/ 9,200 BTU Cooling (DOE 2017 Standard)
● 13,000 BTU Heating (ASHRAE-128 Standard)
● Dual hose operation
● ECO-FRIENDLY CFC free GREEN R-32 refrigerant
● Lead free RoHS compliant components
● Patented auto drain function fully exhausts all condensate automatically in most environments in cooling and dehumidifying modes
● Four operational modes: Air conditioner, fan, dehumidifier or heat
● Digital and remote control
● LCDI (Leakage-Current Detection and Interruption) plug
● Dehumidifying Capacity: 71 Pts / day
● Designed to provide quiet and efficient cooling to any room, with no permanent installation
● 3 fan speeds
● Activated carbon air filter and washable pre-filter
● Cooling thermostatic control (61°F – 89°F)
● Heating thermostatic control in ambient conditions above 45° F (61°F – 77°F)
● Casters for easy mobility
● 24 hour programmable timer
● Noise level (dBA): <51 low/ <56 high
● Auto restart after power outage
● Storage cover bag with pocket
● Extendable exhaust hose (up to 60″)
● Upgraded Plastic window kit included
● Exhaust/ Intake Hose: 5.9″ diameter
● Hose Connectors: 5.9″ diameter with 5.0″ diameter reducer
● Fixture and Window Kit: 5.0″ diameter
● Window Kit: 6.5″ W x 20″ (min)/ 46″ (max) L
● Refrigerant: R-32
● Air Flow (at high speed): 430 m3/h / 253 CFM
● Maximum power consumption in cooling : 1300 W  / 11.6 A
● Maximum power consumption in heating : 1000 W / 11.6 A
● Power supply: 115 V / 60Hz / 1 Phase
● Unit dimensions: 16″ W x 19″ D x 35.5″ H
● Package dimensions: 21″ W x 19″ D x 46″ H
● Net weight: 85 lbs
● Gross weight: 100 lbs
● UL listed
● UPC 891207001705

ASHRAE BTU

Cooling: 14,000 BTU Heating: 13,000 BTU

SACC BTU

9,200 BTU

Coverage Sq. Ft.

500 sq. ft.

Color

Black, Platinum

Dehumidifying Capacity

71 pints/ day

Exhaust Hose Length

Max. 60"

Window Kit Length

6.5" W x 20" (min)/ 46" (max) L

Fan Speed

3 speed

Filter Type

Carbon air filter and washable pre-filter (compatible with 3M filter)

Heat Mode

Yes

Maximum Power Consumption

1000 Watts / 11.6 Amps Heating, 1300 Watts / 11.6 Amps Cooling

Noise level (dBA)

<51 low/ <56 high

Pump Feature

No

Refrigerant

R-32

Replacement Filter

Carbon: ARC-CF-14S 3M Antimicrobial: ARC-FIL-3M

Replacement Hose

ARC-EH-TYPE-L

Replacement Window Kit

ARC-WK-DUALN

Storage Bag

Yes

Temperature Range

Cooling: 61°F – 89°F, Heating 61°F – 77°F

Upper Gravity Drain Port

No

This unit comes with one year limited warranty

WHYNTER products are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support Team with the serial number and proof of purchase to make a warranty claim. A Return Authorization Number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization Number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

Whynter Portable Air Conditioner Warranty:

ONE YEAR LIMITED WARRANTY & THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER portable air conditioners are warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of purchase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or re-manufactured parts or exchange the defective product with a new, refurbished, or re-manufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioners is warranted for an additional two years after the one year limited warranty expires from the date of purchase.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND  EXCLUSIVE  REMEDY  UNDER  THIS  LIMITED  WARRANTY  SHALL  BE  PRODUCT  REPAIR OR REPLACEMENT  AS  PROVIDED  HEREIN.  CLAIMS BASED ON  IMPLIED  WARRANTIES,  INCLUDING  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE,  ARE  LIMITED  TO  ONE  YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR   EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information.

What is the order processing and handling time?

All orders are processed within 1 - 2 business days. 

What is the order transit time?

Order transit time is typically between 5 - 7 business days. 

What is your order cut off time?

Order cut off time is 3:00PM (GMT- 05:00) Eastern Standard Time

All orders placed after this time will be processed on the next business day.

Where do you deliver?

We deliver to the United States of America only.

Order confirmation 

As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase. We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order. 

Once your order has been despatched you will receive an email with your tracking number, where you can track the journey of your product(s) and see status updates. If you do not receive a tracking number within six business days please email us at info@inessencehomes.com. We are here to help.

Cancellations & Refunds: At In-Essence Homes, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you wish to cancel an order please take the following steps:

Send an email to info@inessencehomes.com or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request a cancellation and our customer support team will review and respond within 24 hours.

Cancellations of Custom Orders

Custom or made to order products cannot be cancelled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Shipped Product(s):

Once your order ships it is subject to a 20% restocking fee.

If you decide to cancel the order once it ships, or you refuse the delivery or do not make a delivery appointment, the order will be returned to the warehouse and treated as a return. 

You will be refunded minus the net 20% restocking fee as listed above. 

If you decide to refuse a shipment due to damage, it will not be treated as a return but will be subject to our damaged products policy.

SHIPPING

We promise to do our best to get your order to you as soon as possible. We know customer satisfaction is key and want to ensure you receive your order as quickly as possible. After completing your order, we will provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly high demand on shipping, factory/warehouse and dock workers and so on). 

We have tracking information available so you can obtain up-to-the-minute updates on the status of your delivery. If you somehow do not receive tracking information on your order, please contact info@inessencehomes.com and we will make sure to get it to you.  

Order delays have proven to be unavoidable and outside of In-Essence Homes control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.  We thank you for your business and appreciate your patience.

EXCHANGE POLICY

In order to qualify for an exchange it must be requested within 30 days of the delivery date. We cannot exchange products beyond the 30 day mark.

Please send an email to info@inessencehomes.com  or call us during our business hours at 1-(307) 218 7280

Include your order number which can be located in your order confirmation email. Request an exchange and our customer support team will review and respond within 24 hours.

A restocking fee of 20% will be applied to exchanges

In the event of an exchange, the cost of return shipping and the cost of the new product shipping is the responsibility of the customer.

Please note our Exchange Policy only applies to uninstalled, unused product(s) in their original packaging with the box and pallet. If you have used or installed the product it cannot be exchanged. 

How we process an exchange

  • Once requested, our customer support team will respond within 24 hours
  • If acceptable, arrangements will be made to pick up the product
  • The warehouse team will receive and inspect the product to ensure it is in a new and unused condition
  • The customer will receive a refund minus the restocking fee
  • The customer makes a new order for the exchange item

DAMAGED PRODUCT POLICY

If you receive a damaged product please follow the steps below:

If there are damages to the box or exterior - Please inspect the packaging of your item(s) when they arrive, if you notice any damage to the box, take clear photos of the damaged box, refuse delivery, then you should make note of the damages with the delivery driver on the Bill of Lading or Freight bill. Please email us the details of the damage and a brief description to info@inessencehomes.com

If there are no damages to the box - please inspect the package and contents immediately. If there are damages to the product please email info@inessencehomes.com with your order number, clear photos and videos of damage, box and SKU, along with a brief description of the damage and we will process an insurance claim on your behalf. 

Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours. 

Please note any failure to report damage within 24 hours of the delivery of the product will result in your claim being denied.

MISSING ITEMS OR PARTS

If you received missing item(s) or part(s) within your order, please contact us immediately at info@inessencehomes.com and include your order confirmation number, photos or videos of the product delivered and a brief description of the missing item(s) or part(s) and we will respond within 24 hours.

WRONG PRODUCT

If you have received the wrong product. Please email info@inessencehomes.com with your order number, clear photos and videos of the wrong product along with a brief description of the product you should have received and we will respond within 24 hours.

If you have any questions please contact info@inessencehomes.com we are glad to help.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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Whynter, founded in 2006, specializes in high-quality, efficient specialty home appliances designed for consumer convenience and comfort. With over 15 years of experience, we prioritize portability and quality, aiming to enhance everyday living. Our products are crafted to fit seamlessly into any space, indoors or outdoors, combining form and function. We offer modern, affordable solutions that cater to diverse consumer needs, ensuring satisfaction and innovation in every purchase.